AI phone bots that handle your inbound and outbound calls
Every call that rings out is a missed opportunity. An AI phone bot from MarketerZ answers your inbound and outbound calls, books appointments, and follows up with customers, with no hold queue and no fixed hours.
The problem with calls nobody picks up
A phone that rings unanswered means a customer who hangs up and calls someone else. Many small businesses, mid-sized companies, and large SMEs lose bookings, follow-ups, or sales simply because nobody could pick up in time.
Your team also spends a lot of time on repetitive calls: booking appointments, confirming details, chasing unpaid invoices. That time is no longer available for the cases that truly need a person.
- Missed calls outside business hours
- Overloaded phone lines during peak times
- Staff time spent on repetitive, low-value calls
What your AI phone bot handles every day
Your AI phone bot acts like an extra team member, available around the clock. It handles the calls you receive just as well as the ones you need to make.
On inbound calls, it answers common requests: hours, pricing, availability, appointment booking. On outbound calls, it confirms appointments, sends invoice reminders, or runs satisfaction surveys. Like our AI virtual assistants, it stays grounded in the information you give it, instead of improvising.
- Automated appointment booking and confirmation
- Automated invoice reminders and payment follow-up
- Satisfaction surveys and lead qualification
- Answers to frequent questions (hours, pricing, availability)
A natural voice, in English and beyond
Your voice AI assistant speaks in a natural tone, not a robotic script. It relies on speech recognition and natural language processing (NLP) to understand a request phrased in a caller's own words, not just a fixed set of expected phrases.
When a request is unclear, it asks a clarifying question, the way a staff member would. English can be the default language, and the bot can also be configured in other languages, including French, depending on your customers.
Appointments synced to your calendar
Your phone bot offers available time slots, books the appointment, and adds it straight to your calendar. You no longer need to re-enter the information or check for double bookings.
The sync works with Google Calendar or with your internal scheduling tool. It also connects to the broader automations we build: see our automation and orchestration service for linking your calendar to your CRM or billing.
Reminders, surveys, and CRM updates
On outbound calls, your phone bot sends invoice reminders, runs satisfaction surveys, or updates customer information. Every call is transcribed, so you avoid re-entering data by hand.
Information collected during the call, such as a name, address, email, or response to a reminder, is sent straight to your CRM. You keep an up-to-date view of your contacts, without tying up your team on repetitive calls.
Handoff to a human when it matters
An AI phone bot is not meant to replace your team on sensitive matters. When a request falls outside its scope, or a caller wants to speak with a person, it transfers the call to a team member, along with the context of the conversation.
This handoff to a human stays the default whenever there is any doubt. Your team does not waste time figuring out the request; they pick up the conversation where the bot left off.
Under the hood
We connect your phone bot to a phone line, then configure its scripts around your needs: appointment booking, reminders, surveys, or a combination of the three. Going live typically takes a few weeks, depending on how complex the scripts are.
Billing is based on call volume, with no complex infrastructure for you to set up. You can review calls and transcripts through a simple management interface, with no technical skills required.
Like the rest of our solutions, your phone bot is built to meet GDPR requirements: conversations can be anonymized, access is controlled, and hosting is secured, on the cloud or on your own servers, whichever you choose. See our Security & Compliance page for the full details.
Frequently asked questions
An AI virtual assistant (chatbot) communicates through text, on your website or on messaging apps like WhatsApp. An AI phone bot handles phone calls, using voice and speech recognition. The two can work together and share the same knowledge base.
Yes. English can be the default language, but the bot can also be configured in other languages, including French, based on your customer base. Each language is set up with its own call scripts.
It syncs with Google Calendar or your internal tool for appointment booking. Information collected during the call is sent to your CRM automatically, with no manual re-entry.
Billing is based on the volume of calls handled, in addition to a one-time setup fee. The exact rate depends on your call scripts and call volume, and is quoted based on your needs.
Ready to stop missing calls?
Let's talk through your call scripts in a free 30-minute consultation. We will show you how an AI phone bot can connect to your calendar and your CRM.
See an AI phone bot in action for my business